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Lodgematch | General Terms & Conditions

User Agreement for Lodgematch

Effective as of 01-19-2025

1. Introduction

Welcome to Lodgematch, a hotel booking website dedicated to providing you with seamless and efficient accommodation reservations. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. This agreement outlines the terms of use, privacy policies, cancellation policies, and legal obligations applicable to your interactions with our website.

2. User Eligibility and Responsibilities

You must be at least 18 years of age to use this website. By using Lodgematch, you warrant that you possess the authority and capacity to engage in this agreement. You are responsible for ensuring that all information you provide is accurate and up-to-date and must not use the website for unlawful or prohibited activities.

3. Booking Terms and Conditions

When you make a booking through Lodgematch, you enter into a legally binding agreement with the hotel or accommodation provider. It is essential to review the details of your reservation thoroughly before booking, as changes or cancellations may be subject to specific terms and fees established by the accommodation provider.

4. Cancellation and Refund Policy

Cancellation policies vary depending on the specific accommodation and rate type selected. It is crucial to review the cancellation terms for your chosen booking at the time of reservation. Any requests for cancellation or refund will be handled according to these specific terms. Note that non-refundable rates may not be eligible for cancellation or any refund.

5. Privacy Policy

Your privacy is important to us. Lodgematch is committed to protecting your personal information in compliance with applicable privacy laws in the United States. This includes ensuring the confidentiality and integrity of your personal data. We adhere strictly to the guidelines of the California Consumer Privacy Act (CCPA) for residents of California, offering options to request data access or deletion.

6. Data Collection and Use

We collect personal information necessary for booking processing and improving user experience. This includes, but is not limited to, your name, contact information, and booking history. Cookies may be used to enhance user experience and track website activity. By using this site, you consent to our use of cookies. To manage your cookie preferences, please modify your browser settings.

7. Security

Lodgematch employs various security measures to protect your information from unauthorized access and disclosure. Although we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8. Limitation of Liability

Lodgematch acts solely as an intermediary between you and the hotel service providers. Consequently, we are not liable for any errors, omissions, or breaches made by the accommodation provider in connection to your booking. We also do not guarantee the completeness or accuracy of the data available on the website.

9. Amendments

This user agreement may be revised at any time by updating the content on this page. Your continued use of the website following any changes indicates your acceptance of the revised terms. We encourage you to review this agreement regularly. Any updates will be promptly communicated to users via our website.

10. Contact Information

If you have any questions or concerns regarding this agreement, please contact us via email at [email protected]. We are also reachable at our physical address: 5845, South Tambourine Avenue, 83709, Boise, United States.

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